What Should You Do If Your Email Gets Hacked?
The first time you are aware that your email account has been hacked is when a friend calls to see if you really are stranded inÂ Sochi and need help getting back to the UK. Or they ask whether you’ve come out of retirement/changed careers and are now proudly selling less than reputable pharmaceuticals.
Your email account has been hacked! So what should you do? Ignore it? Panic?
5 Preliminary Steps To Take If Your Email Account Has Been Hacked.
1: Definitely do not ignore it and hope it will go away. There may still be the (very rare) hacker who is just mucking about, but it is far more likely that if your account has been compromised all of your email contacts are also at risk.
2: Try and change your password. Now this may not be possible depending on how badly you have been caught out, but it is your first line of defence. And should you have the same password for other sites (tut tut if you do), all of these will need changing as well.
3: Inform your email provider – the chances are that you won’t be the first, nor the last person who has been hacked and they should be able to provide information and assistance.
4: Tell your contacts. Yes, even if you haven’t emailed Aunty Ethel in Australia for a very long time, you need to let everybody know that you have been compromised and no, they shouldn’t click on the link “you” sent them.
5: Run a scan. If you have a decent antivirus installed on your computer (by which we mean one you have paid for) then run a virus scan. Unfortunately, not all online protection software is the same, and even if you have some form of basic protection, malware, spyware and Trojans can not only slip past but can also lie undetected.
If you have any worries or concerns that your emails have been accessed maliciously then please don’t hesitate to get in touch.