FAQs

Q?

Why Doesn’t My Printer Work Anymore?

A.

Printers can run for a long time without there being an issue, and then seemingly out of the blue pack up and refuse to print another thing. Why does this happen though, and can you do anything to sort it out yourself?

Reasons Why Your Printer May Fail.

Q?

Do I Need To Backup My Laptop?

A.

It is quite astonishing how many people don't have any form of backup on their laptop or other computers. All laptops will fail at some point, but if you don't have a backup where will this leave you?

Why You Should Have A Backup

Q?

How Do I Know If An Email Is Spam?

A.

Being able to spot a spam email, or one that contains a virus, is a big help in keeping your computer safe. Clicking a dodgy link and telling your anti-virus to allow it could land you in a whole heap of trouble.

Five ways to spot fake emails

Q?

Why Has My Laptop Failed?

A.

Having your computer fail can be infuriating at best, and a total disaster if you have no backups in place. Laptops and computers can fail at any point - but why do they stop working?

Reasons For Computer Failures....

Q?

What’s The Best Security Solution For Windows?

A.

Keeping your computer or laptop safe and secure means taking reasonable steps to have a good security software program installed and active. But with so many options out there, what is your best solution?

Best Security Solution For Windows

Q?

Do I Have A Virus On My Computer?

A.

Even with the best anti-virus solutions on your systems viruses can still be allowed access, usually via user error. If you are concerned that you may have accidentally allowed a virus onto your computer or laptop, we've a check list for you.

Have I let a virus in?

Q?

Should I Get A Health Check For My Computer?

A.

We tend to take it for granted that when we go to switch on our computer or laptop it will just work. But there are some warning signs that things could be not all well with your computer and getting them sorted before they become a problem is always worthwhile.

Find out more about computer health checks.....

Q?

How To Set Up My New Computer

A.

There is a valid reason we are frequently asked to set up new computers - it's what we do on a regular basis and therefore a simple process for us. If you are unsure of the process but want to try, we have a few ideas.

Find out more about setting up a new computer.....

Q?

Should I Try Remote Computer Support?

A.

If you have minor issues with your computer but you are still able to get online then remote computer support may be the solution to get you up and running again. So just what does remote computer support provide you with?

Find out more about remote computer support....

Q?

How Do I Make My Password Safer?

A.

Password security is still very important in the battle to keep us safe when we are using our computers, laptops and smart phones. Ensuring your password is safe involves more than choosing a simple set of numbers or letters

Find Out More About Password Safety.....

Q?

What is Ransomware, will it affect me and what should I be doing to protect myself?

A.

We've written about a lot of security issues that affect computers, but Ransomware is in the news frequently enough for us to write an entire article all about what it is and ways in which you can protect yourself from this particular form of cyber attack.

Find out moreĀ  about ransomeware...

Q?

Is it the case that Apple computers are safer than Windows PCs?

A.

There are a lot of Mac users who are of the belief that not only is their Apple computer a sleeker, better looking machine, but they are also safer computers than any others. But is this true or an urban myth?

Find out more....