I thought that I had lost a load of data after a NAS drive of mine crashed and burned. A local company who I use in Eastbourne and whose services I have used in the past for things IT related were not able to help on this occasion, however they did point me in the direction of Dolphin Computers in Hove. Following a phone call to them and speaking to Gary who I found professional and amenable I decided to drive over and drop the NAS off. I received a call within a week or so and I was advised that they would be able to recover the data (file names had disappeared however there was something to work with ). I proceeded to make a plan to get them a portable HDD and we agreed a price for the work. I have now received the recovered data and I am exceptionally impressed with how they have managed and sorted the recovered data into file types and created a file structure for both NAS Drives . I was not expecting this level of detail. As an IT professional myself who works for a Multinational hybrid IT solutions company I am impressed, as a Joe Blogs home user I am impressed with the level of professionalism, attention detail and customer service. Highly recommended. Great job guys and wishing you every continued success.
-Wil WardleWil Wardle , Professional Photographer
We have used Dolphin to do our PAT testing since 2011. They test all of our office electricals, as well as the many vacuums that we have spread across the city of Brighton and Hove. It’s logistically a complex task that Dolphin undertake each year, having to go to multiple sites in order to ensure our electrical equipment is safe and compliant. The communication of faults found is excellent which is essential for the safety of our cleaning teams. The PAT testing is thorough and professional with a certificate of compliance issued when testing is complete. I would highly recommend them for PAT testing needs of all businesses.Racheal Hughes, Director
I luckily got chatting to Lorelei at a networking event and quickly realised that Dolphin were exactly the type of IT support company we were looking for. We only have a small office but when things have gone wrong, it can cause absolute chaos and render us useless as unfortunately none of us in the office are not particularly IT minded.
It’s now so easy to have Dolphin at the end of the phone to sort out any problems we have, their response time is incredibly quick and they don’t baffle us with technical jargon. Since using them we’ve also had them install a number of new computer systems and IT equipment into the office all of which has been a very smooth process!Vicki Gilbert , Office Manager
"We have been working with Paul, Lorelei and Garry at Dolphin Upgrades since January 2012. We have found their dedication to providing a service for both us and our families to be really admirable. Dolphin help us in two main ways.
Firstly they provide us with email, backup website hosting support. Secondly they are regularly reviewing, expanding and improving their services which provides unique ways for us to improve our service to our families. Their modern, innovative and empathetic approach to the development of their service offering keeps us on our toes to ensure we are working as effectively as possible.
Their informal yet professional approach makes them very easy to work with and I see them as an invaluable member of our extended team."
Richard Whittle, Managing Director