I luckily got chatting to Lorelei at a networking event and quickly realised that Dolphin were exactly the type of IT support company we were looking for. We only have a small office but when things have gone wrong, it can cause absolute chaos and render us useless as unfortunately none of us in the office are not particularly IT minded.
It’s now so easy to have Dolphin at the end of the phone to sort out any problems we have, their response time is incredibly quick and they don’t baffle us with technical jargon. Since using them we’ve also had them install a number of new computer systems and IT equipment into the office all of which has been a very smooth process!Vicki Gilbert , Office Manager
"We have been working with Paul, Lorelei and Garry at Dolphin Upgrades since January 2012. We have found their dedication to providing a service for both us and our families to be really admirable. Dolphin help us in two main ways.
Firstly they provide us with email, backup website hosting support. Secondly they are regularly reviewing, expanding and improving their services which provides unique ways for us to improve our service to our families. Their modern, innovative and empathetic approach to the development of their service offering keeps us on our toes to ensure we are working as effectively as possible.
Their informal yet professional approach makes them very easy to work with and I see them as an invaluable member of our extended team."
Richard Whittle, Managing Director
We started using Dolphin shortly after starting our business back in 2012. As our business has grown they have enabled our IT system to grow with ease. We find them approachable and quick to respond to any of our questions. They will also explain everything in lay man terms ( for us not so technology geeks ) .Director
"We started using Dolphin’s services back in 2011. Since then they have become our own virtual IT department.
Dolphin provide us with the support that we need to enable us to concentrate on managing our clients and the work that we specialise in. They provide us with comprehensive IT and telecoms support including provision of broadband, hosting, emails, security and backups.
In addition, we use their Digital Marketing department to run our website, do all our copywriting and keep our social media up to date.
We have built a great working relationship with the team at Dolphin, who give us the peace of mind to know that our systems are working with us rather than against us."
Jeff Halls, Owner/Director