Case Study Details
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- Laptop Virus Solution
Case Study Information
- Client Problem : Pop-ups on new laptop
- Category : Computer Virus
- Client : Home User, Hove
- Resolved: November 2020
Laptop Virus Solution
OVERVIEW |
| The client had a relatively new laptop with an SSD that was running well - until she started to get unwanted pop ups and the machine slowed down to a frustrating level.
| From looking at the machine, there was a free anti-virus installed that had not picked up a virus. Dolphin were able to clean up the laptop and, after discussions with the client, installed their recommended internet security solution.
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