Case Study Details

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  • Solution For Laptop Virus

Case Study Information

  • Client Problem : Pop-ups on new laptop
  • Category : Computer Virus
  • Client : Home User, Hove
  • Resolved: November 2020

Solution For Laptop Virus

OVERVIEW | | The client had a relatively new laptop with an SSD that was running well - until she started to get unwanted pop ups and the machine slowed down to a frustrating level. | From looking at the machine, there was a free anti-virus installed that had not picked up a virus. Dolphin were able to clean up the laptop and, after discussions with the client, installed their recommended internet security solution.